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Critical Conversations For Dummies by Schlachter, Christina Tangora
Condition:
Brand new
A new, unread, unused book in perfect condition with no missing or damaged pages. See the seller's listing for full details.
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Postage:
AU $40.01 eBay SpeedPAK Economy.
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Located in: Hillsdale, NSW, Australia
Delivery:
Estimated between Mon, 31 Mar and Fri, 11 Apr to 43230
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eBay item number:116355599548
Item specifics
- Condition
- EAN
- 9781118490310
- UPC
- 9781118490310
- ISBN
- 9781118490310
- MPN
- N/A
- Book Title
- Critical Conversations For Dummies by Schlachter,
- Item Length
- 23.4 cm
- Publication Year
- 2013
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Critical Conversations for Dummies
- Item Height
- 246 mm
- Publisher
- John Wiley & Sons Inc
- Subject
- Business
- Item Weight
- 516 g
- Item Width
- 154 mm
- Number of Pages
- 336 Pages
About this product
Product Information
The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.
Product Identifiers
Publisher
John Wiley & Sons Inc
ISBN-13
9781118490310
eBay Product ID (ePID)
141530899
Product Key Features
Number of Pages
336 Pages
Language
English
Publication Name
Critical Conversations for Dummies
Publication Year
2013
Subject
Business
Type
Textbook
Format
Paperback
Dimensions
Item Height
246 mm
Item Weight
516 g
Item Width
154 mm
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Seller feedback (55,037)
- n***z (24)- Feedback left by buyer.Past monthVerified purchaseThe item was exactly as advertised, with no damage to the cover or pages. It was packed quite securely, with no chance to slip around and get bumped corners. The price was very affordable, considering it isn't easy to track down a copy. I only marked down one star because it took some time to ship out, which could have been better communicated in the listing. Still, highly recommend the seller.
- x***w (326)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat communication, good price, as described, very well packed and quick delivery. Recommended seller.Sings The Alan Parsons Project That Never Was by Woolfson, Eric (#116248670093)
- i***c (13)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived new, sealed, and well packaged. Slightly more expensive than most manga but it’s less common and available, especially brand new. (I paid $16, while other listings were well over $25 ‘used’ and without shipping costs included.) Well worth the price and free shipping. Shipping time was decent but order processing time could’ve been better. Otherwise no issues. Great seller communication. Overall a wonderful experience.High School DXD: Asia & Koneko's Secret Contract!? by Ichiei Ishibumi (#146069263733)
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