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Common Assessment Framework und Problemstellungen in der praktischen Umsetzung.
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Item specifics
- Condition
- ISBN-13
- 9783668592964
- Book Title
- Common Assessment Framework und Problemstellungen in der praktisc
- ISBN
- 9783668592964
- Publication Year
- 2017
- Type
- Textbook
- Format
- Paperback
- Language
- German
- Publication Name
- Common Assessment Framework und Problemstellungen in der praktischen Umsetzung. Einsatz von Qualitatsmanagement-Systemen in der oeffentlichen Verwaltung
- Item Height
- 210 mm
- Publisher
- GRIN Verlag
- Subject
- Government
- Item Weight
- 45 g
- Item Width
- 148 mm
- Number of Pages
- 26 Pages
About this product
Product Information
Studienarbeit aus dem Jahr 2017 im Fachbereich Organisation und Verwaltung, Note: 1,3, Universitat Kassel (Wirtschaftswissenschaften), Sprache: Deutsch, Abstract: Die Erwartungen an die oeffentliche Verwaltung steigen stetig. Aufgaben und Verfahren werden - auch vor dem Hintergrund der Digitalisierung, dem demografischen Wandel und im internationalen Kontext - zunehmend komplexer. Ein prozess- und qualitatsorientiertes Verwaltungsmanagement wird zukunftig somit wichtiger denn je. Hierzu werden Methoden und Instrumente benoetigt, die den oeffentlichen Sektor in die Lage versetzen, einerseits seine Kunden und deren Leistungserwartungen zu identifizieren sowie organisatorische Massnahmen zur dauerhaften Sicherung der Qualitat zu etablieren. Als in den spaten 1990er Jahren das Common Assessment Framework (CAF) entwickelt wurde, war man auf der Suche nach einem einfachen, kostengunstigen und schnellen Instrument mit dem Ziel der Vertiefung des Verstandnisses von Qualitatsmanagement (QM) in der oeffentlichen Verwaltung. Im Rahmen dieser Arbeit werden zunachst die drei grossen branchenubergreifenden Qualitatsmanagement Systeme (QMS) DIN EN ISO 9000ff, EFQM und CAF kurz vorgestellt und miteinander verglichen, um das CAF im Kontext des Total Quality Managements (TQM) einzuordnen. Der Schwerpunkt der Arbeit liegt im Folgenden auf der praktischen Umsetzung des CAF und den, im Umsetzungsprozess auftretenden, Problemstellungen, anhand der vom Bundesverwaltungsamt vorgegebenen Phasen und Schritte. Wo liegen die Schwierigkeiten bei der praktischen Umsetzung des CAF Vorgehensmodells und wann ist mit ihnen zu rechnen?
Product Identifiers
Publisher
GRIN Verlag
ISBN-13
9783668592964
eBay Product ID (ePID)
12046430550
Product Key Features
Subject
Government
Publication Year
2017
Number of Pages
26 Pages
Publication Name
Common Assessment Framework und Problemstellungen in der praktischen Umsetzung. Einsatz von Qualitatsmanagement-Systemen in der oeffentlichen Verwaltung
Language
German
Type
Textbook
Format
Paperback
Dimensions
Item Height
210 mm
Item Weight
45 g
Item Width
148 mm
Additional Product Features
Item description from the seller
Seller business information
VAT number: AU 82107909133, GB 293967539
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Popular categories from this Store
Seller feedback (1,458,381)
- c***c (449)- Feedback left by buyer.Past monthVerified purchaseA reliable and professional seller offering a wide range of items. Not always the cheapest option but certainly a store upon which you can depend. My goods were dispatched promptly, packaged appropriately and, upon receipt, found to be exactly as described. Communication throughout the process was good and I'd have no hesitation in purchasing from here in the future.
- e***s (313)- Feedback left by buyer.Past monthVerified purchaseGreat seller! Quality product, arrived as described, mint condition. Packaged well, a great value for this product, cosmetic appearance matched the listing, super fast shipping and flawless communication. A++
- a***h (304)- Feedback left by buyer.Past monthVerified purchaseExcellent seller! Item arrived exactly as described, well-packaged, and earlier than expected. Communication was smooth and professional throughout the whole process. Would definitely buy from this seller again. Great value ,Highly recommended!